Frequent Asked Questions

Frequently asked questions such as shipping costs, returns and warranty.

 

What can I order?

You can order all items shown in our online catalogue.
Nishine Lure Works is currently selling products online website
All pricing shown is in U.S dollars.

 

What if something doesn’t fit or I change my mind?

You are welcome to return or exchange any items purchased from Nishine Lure Works. The products must be returned in the same condition they were received in.  In original unopened/undamaged packaging. Nishine Lure Works will only refund the product cost only. All shipping fees and taxes incurred will be your responsibility.

 

Warranty/Return Information

What kind of returns do you offer?

Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

 

Can I change/add to my order after it has been submitted?

We want you to have your order as soon as possible, so we begin processing it almost immediately after it is placed. Once your order has been submitted, we are unable to make changes to the order. Please review your order very carefully prior to clicking on the final submit order button. We apologize for any inconvenience this may cause.
If you need to cancel or make changes to any backordered items, you can contact us online.

Credit Card Charges

Why was my credit card charged before the merchandise was shipped?

Your credit card is charged at the time of purchase.

 

"NEW ADDITION"

Billing/ Shipping address. In order for your order to be shipped the credit card billing address must match the shipping address found for your card. All orders that do not meet this criteria will be declined.

    

Customer Information

Do you share my personal information with other companies?

No absolutely not! None of your personal information is ever shared with any other company. We have taken extreme measure to protect all our customers information.

 

Pricing and Specifications

Merchandise prices and specifications are subject to change without notice. Typographic, photographic, and/or descriptive errors are subject to correction. Not all products are available in all areas due to country, province, or local laws.
We reserve the right to limit product quantities. All prices quoted in USD Currency.

 

Information needed to inquire about an order

When I am inquiring about my order what information do I need to include?

Include your name, address and phone number. If you know your customer number and order number please include that also.

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CUSTOMER CARE